Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you engage with inozinexpivia's franchising services.
What's Covered in This Policy
Information We Collect
When you explore franchising opportunities with inozinexpivia, we collect different types of information to provide you with personalized service and support throughout your investment journey.
Personal Information You Provide
- Contact details including your name, email address, phone number, and mailing address
- Financial information such as investment capacity, credit history, and funding sources
- Professional background including work experience, business ownership history, and industry expertise
- Location preferences and market interests for franchise opportunities
- Communication preferences and availability for consultations
Information We Collect Automatically
Our website and digital platforms automatically gather certain information to improve your browsing experience and help us understand how our services are being used.
- Device information including IP address, browser type, operating system, and device identifiers
- Website usage data such as pages visited, time spent on site, and navigation patterns
- Referral sources and marketing campaign interactions
- Geographic location data based on IP address for relevant franchise opportunity matching
How We Use Your Information
Your information helps us deliver personalized franchising guidance and maintain the quality of our services. We use collected data responsibly and only for legitimate business purposes.
We never sell your personal information to third parties. Your data is used exclusively to support your franchising journey and improve our services.
Primary Uses of Your Information
- Matching you with suitable franchise opportunities based on your criteria and financial capacity
- Providing personalized consultation and ongoing support throughout the investment process
- Communicating important updates about franchise opportunities, market trends, and investment insights
- Conducting financial assessments and qualification evaluations for specific franchise programs
- Improving our services through analysis of user interactions and feedback
- Ensuring compliance with Australian financial services regulations and franchise disclosure requirements
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Contact Information | Service delivery and communication | Legitimate business interest |
| Financial Data | Franchise qualification and matching | Contract performance |
| Usage Analytics | Website improvement and optimization | Legitimate business interest |
| Marketing Preferences | Targeted communications | Explicit consent |
Information Sharing & Disclosure
We share your information selectively and only when necessary to provide our services effectively. Your privacy remains our priority in all sharing decisions.
Authorized Information Sharing
- Franchise partners and brand representatives for qualified opportunity presentations
- Financial institutions and lenders when you request funding assistance
- Legal and accounting professionals who support franchise transactions
- Technology service providers who help maintain our platforms and communication systems
- Regulatory authorities when required by Australian law or franchise disclosure obligations
Third-Party Service Providers
We work with trusted partners who help deliver our services. These providers are bound by strict confidentiality agreements and can only use your information for specified purposes.
- Customer relationship management systems for maintaining client communications
- Email marketing platforms for sending relevant franchise updates and opportunities
- Analytics providers for understanding website usage and improving user experience
- Cloud storage services for secure data management and backup
Security & Protection Measures
Protecting your personal and financial information is fundamental to our operations. We implement multiple layers of security to safeguard your data against unauthorized access, use, or disclosure.
Technical Security Measures
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication for staff accessing client information
- Regular security audits and penetration testing by independent specialists
- Automated backup systems with secure off-site storage
- Real-time monitoring for suspicious activities and unauthorized access attempts
Administrative Safeguards
- Staff training programs on privacy protection and data handling procedures
- Access controls ensuring employees only see information necessary for their roles
- Regular review and updating of security policies and procedures
- Incident response protocols for potential data breaches or security concerns
While we implement strong security measures, no system is completely immune to risks. We encourage you to protect your own information by using secure passwords and being cautious about sharing sensitive details in emails or over the phone.
Your Privacy Rights
Under Australian Privacy Principles and applicable privacy laws, you have specific rights regarding your personal information. We respect these rights and provide clear processes for exercising them.
Rights You Can Exercise
- Access your personal information we hold and request copies of your data
- Correct inaccurate or outdated information in your profile
- Request deletion of your personal information when no longer needed
- Withdraw consent for marketing communications at any time
- Request restrictions on how we process your information
- File complaints with the Office of the Australian Information Commissioner
How to Exercise Your Rights
To request access, corrections, or deletion of your information, contact our privacy team at info@inozinexpivia.world. We'll respond within 30 days and may need to verify your identity before processing certain requests.
For marketing opt-outs, use the unsubscribe link in our emails or contact us directly. We'll process opt-out requests immediately and confirm the change within 5 business days.
Data Retention & Deletion
We retain your information only as long as necessary to provide services, comply with legal obligations, and protect our legitimate business interests. Our retention practices balance your privacy rights with practical business needs.
Retention Periods
- Active client information: Maintained while you're engaged with our services plus 7 years for financial records
- Marketing communications data: Retained until you unsubscribe or request deletion
- Website analytics: Aggregated data retained indefinitely, personal identifiers deleted after 26 months
- Franchise transaction records: Kept for 7 years after completion per Australian business law requirements
- Support communications: Maintained for 3 years for quality assurance and training purposes
Data Deletion Process
When retention periods expire or you request deletion, we remove your information from active systems within 60 days. Some data may persist in backup systems for up to 12 months before permanent deletion.
Certain information cannot be deleted if required for ongoing legal obligations, active franchise agreements, or dispute resolution processes.
Privacy Questions & Contact Information
Have questions about this privacy policy or how we handle your information? We're here to help and committed to transparency in all our privacy practices.
Our privacy team typically responds to inquiries within 2 business days. For urgent privacy concerns, please call our main number and ask to speak with our Privacy Officer.